Turotalk – dealing with renter damages

Turo Policy

from Turo’s policy

  • Guests are financially responsible for physical damage to the host’s vehicle if the claim is deemed eligible for coverage.*  Depending on which protection plan they’ve selected (Decline, Basic, or Premium), they can limit their out-of-pocket financial exposure. See here for a detailed description of our protection plans.
  • Turo always stands ready to be responsible to the host* for any eligible claim, and will take it upon itself to collect any appropriate amounts from guests if necessary. Guests are responsible for claims processing fees of up to $500, in addition to any appraisal fees, unless the host decides that they do not want to process a claim through our system

The issue

So the issue worth mentioning is how do you deal with damages that are under the $500 deductible through Turo and what is involved?

For prior damages like this, I have had good luck with renters willing to reimburse for damages they cause. I have a local guy that does quick rim sanding, polishing, and painting for $50-$300 with a day turnaround at most. With an ideal renter, they just reimburse me the cost without question if they admit fault.

Now you will get a renter who wants to use their credit card insurance, or proceed through the Turo claims process regardless. My take on this? My time is worth much more than the $50-300 i pay out of pocket to get my guy to fix a rim. I am not spending my time getting multiple quotes for a repair and following Turo’s repair process , as well as delisting my car for the duration of the repair. There’s no choice but to just pay up and move on with the rentals.


I ended up investing in a product called rimblades . Let’s see if this helps out my renters. To the very most, if they end up damaging a blade, they will just have to pay for replacement blades instead of having to get my rims repaired

Videos – DJI Spark First Flight

Here’s my DJI Spark first flight footage from my San Francisco trip. This is manually piloted so pardon the lack of polish on the footage.

The biggest challenge with the spark was the fast San Francisco winds. Several times, I thought I would lose the spark as it drifted away with the currents. I just need to be more mindful of positioning and piloting it.